Coach, mentor, and grow our new team in the Philippines, managing the day-to-day operations of a team of 8-12 Customer Success Managers (CSMs), including data analysis, goal setting, career development, performance management, and process improvement. Ultimately weβre looking for a player-coach who can move fast, knows how to hustle, and is not afraid to get their hands dirty by jumping on customer calls. You'll help build out the team by continuing to hire amazing people who share our core values.